May 15, 2020
Dear Residents, Families, and Friends of Birchwood Terrace,
I hope this letter finds you healthy & safe!
As we continue to navigate through life with COVID-19, we wish to remain transparent with you regarding our current situation. In transparency the facility currently has 33 residents in the facility that are positive for COVID-19, all of which have recovered and no longer require the use of transmission-based precautions. Unfortunately, we suffered the loss of 18 residents to the Covid-19 virus. We will continue to track these numbers and inform you of the changes as they occur. We continue to work closely with the Vermont Department of Health, the CDC, and UVMMC to ensure we are adhering to the most up to date guidance as it relates to the management of this virus. Everyone is being vigilant with PPE usage and we continuously encourage safe social distancing.
We know how hard it is, especially during this pandemic to not be able to visit and see your loved ones. Any family that would like to arrange for a facetime phone call can either contact the social services department of leave a voice mail at 802-419-2412.
As always, we thank you for your continued support and pray that everyone stays safe and well.
Our Patients are Our Priority
As we all navigate the unknown path of COVID-19, be assured, our Centers are exercising an abundance of caution and taking every measure possible to protect our patients. As always, our patients are our highest priority.
To date, we do not have any cases of COVID-19 in any of our Centers.
To reduce the potential for COVID-19 to enter our building, we have implemented a number of steps recommended by state and local authorities and The Centers for Disease Control and Prevention (CDC). As we continue to monitor the scale of this virus, updating our plans as necessary, know that we are guided by our mission to ensure the health and wellbeing of those in our care.
Our Patients’ Safety
Our teams of health care professionals are actively following the guidelines of the CDC on prevention measures, including following strict handwashing procedures, and when needed, wearing personal protective equipment when interacting with residents who are sick.
Until further notice, visits to our Centers are restricted as part of a nationwide effort to stem the exposure of COVID-19. This measure applies to all visitors, except in situations such as end-of-life care.
ands-of-affectionate-and-careful-daughterDuring this challenging time, we care that you stay connected with your loved one. While the comfort you bring cannot be shown in person, our Centers are equipped to allow you and your loved one to enjoy virtual visits. Virtual visits can be arranged by contacting our Centers directly.