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COvid-19 Update 5-15-20

May 15, 2020 Dear Residents, Families, and Friends of Birchwood Terrace, I hope this letter finds you healthy & safe! As we continue to navigate through life with COVID-19, we wish to remain transparent with you regarding our current situation.  In transparency the facility currently has 33 residents in the facility that are positive for COVID-19, all of which have recovered and no longer require the use of transmission-based precautions. Unfortunately, we suffered the loss of 18 residents to the Covid-19 virus.  We will continue to track these numbers and inform you of the changes as they occur.  We continue to work closely with the Vermont Department of Health, the CDC, and UVMMC to ensure we are adhering to the most up to date guidance as it relates to the management of this virus.  Everyone is being vigilant with PPE usage and we continuously encourage safe social distancing. We know how hard it is, especially during this pandemic to not be able to visit and see your loved ones. Any family that would like to arrange for a facetime phone call can either contact the social services department of leave a voice mail at 802-419-2412. As always, we thank you for your continued support and pray that everyone stays safe and well. Sincerely, Administration

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    My father-in-law, Fred, stayed at this facility for rehab recently. He told me the staff, whether it was housekeeping, cnas, nurses, or therapist.., all were very professional, helpful and friendly! He said 'although I hope. never to have to return to a facility again, I would choose this one, if necessary'! Thank you Birchwood!

    "The nursing was fantastic and very attentive. The staff was very friendly and welcoming. We are very grateful for such a positive experience." - Jacob C.

    "I can not say enough wonderful things about this place. The staff is so loving and caring to each and every resident. What a great feeling to know that my mom has been so well taken care." - Dennis M.

    "We can't say enough good things. All of the nurses and caregivers were kind and compassionate, not just to the residents but also to my sister and me." - Matthew S.