Coronavirus Message March 18, 2020

Our Patients are Our Priority As we all navigate the unknown path of COVID-19, be assured, our Centers are exercising an abundance of caution and taking every measure possible to protect our patients. As always, our patients are our highest priority. To date, we do not have any cases of COVID-19 in any of our Centers. To reduce the potential for COVID-19 to enter our building, we have implemented a number of steps recommended by state and local authorities and The Centers for Disease Control and Prevention (CDC). As we continue to monitor the scale of this virus, updating our plans as necessary, know that we are guided by our mission to ensure the health and wellbeing of those in our care. Our Patients’ Safety Our teams of health care professionals are actively following the guidelines of the CDC on prevention measures, including following strict handwashing procedures, and when needed, wearing personal protective equipment when interacting with residents who are sick. Virtual Visits Until further notice, visits to our Centers are restricted as part of a nationwide effort to stem the exposure of COVID-19. This measure applies to all visitors, except in situations such as end-of-life care. ands-of-affectionate-and-careful-daughterDuring this challenging time, we care that you stay connected with your loved one. While the comfort you bring cannot be shown in person, our Centers are equipped to allow you and your loved one to enjoy virtual visits. Virtual visits can be arranged by contacting our Centers directly.

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My father-in-law, Fred, stayed at this facility for rehab recently. He told me the staff, whether it was housekeeping, cnas, nurses, or therapist.., all were very professional, helpful and friendly! He said 'although I hope. never to have to return to a facility again, I would choose this one, if necessary'! Thank you Birchwood!

"The nursing was fantastic and very attentive. The staff was very friendly and welcoming. We are very grateful for such a positive experience." - Jacob C.

"I can not say enough wonderful things about this place. The staff is so loving and caring to each and every resident. What a great feeling to know that my mom has been so well taken care." - Dennis M.

"We can't say enough good things. All of the nurses and caregivers were kind and compassionate, not just to the residents but also to my sister and me." - Matthew S.